Repair Diagnosis - Mail-In service

Not sure what’s wrong with your console?

Send it in for a full diagnostic! We’ll carefully test and inspect your device to pinpoint issues like power problems, bad HDMI ports, charging port faults, motherboard damage, and more. Once complete, we’ll contact you with a detailed quote and repair options — and if you decide to go ahead, the diagnostic fee is applied to your repair. (Cost of service covers shipping cost)

Turnaround Time: Usually completed within 2-3 business days.

Why choose our Diagnostic Service?

• Accurate identification of all device issues
• Transparent reporting before any repair work
• Perfect for consoles, handhelds, and more
• Free shipping available in the USA

Don’t wait for small problems to become big ones. Send your device in today, and let us get to the root of the problem.

Customer Instructions for Diagnostic Service

1. Prepare your device: Back up any important data if possible. Remove any accessories or game cartridges.
2. Package securely: Use a sturdy box with cushioning to protect your device during shipping.
3. Ship to us: Send your device to the address provided at checkout.
4. Diagnostic process: We’ll perform a thorough inspection and email you a detailed report outlining any issues found and recommended repairs.
5. Next steps: After you review the diagnostic report, you can decide whether to proceed with repairs or receive your device back as-is.